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APPs: Using Claims Data to Manage Risk

July 17 at 12:00 pm - 1:00 pm


The number of APPs in the workforce has grown considerably over the past decade. This trend is expected to continue over the next decade as the growth in physician population slows. Our claims database reveals that as the population of APPs grows, the number of claims involving APPs are growing as well. We will explore the claims and indemnity trends associated with APPs based on an analysis of MPL claims data. The primary root causes and risk management issues that contribute to these claims will be examined. The presentation will conclude with a discussion of risk management strategies that can help an organization or practice minimize the risk and liability associated with APP practice.

Speaker Bio:

Marlene has more than 30 years of healthcare and legal experience, focused in the areas of regulatory compliance, quality management, and patient safety. As a registered nurse, Marlene practiced in cardiac care, critical care, and case management. Prior to joining Coverys, she was the director of risk management for a mid-sized hospital system. In this role, Marlene was responsible for the overall risk management and patient safety program, loss control, and risk financing, while also participating in contract reviews, patient relations, and quality and accreditation activities. She also served as a liaison to representatives of insurance companies and regulatory agencies. Marlene received both her Bachelor of Science and Juris Doctor degrees from St. Louis University.

Learning Objectives: 

  1. Identify the most common causes of claims involving APPs
  2. Summarize recommendations for reducing diagnostic error claims
  3. Discuss strategies for reducing errors related to miscommunication



July 17
12:00 pm - 1:00 pm