Senior Claims Insurance Manager – Medical Professional Liability Claims Handler

Posted August 14, 2023

Providence Saint Joseph Medical Ctr-Burbank
Burbank, CA


Description

ReqID: 209694

Job Category: Financial Transactions

Shift: Day

Schedule: Full time

Providence is calling a Senior Claims Insurance Manager – Medical Professional Liability Claims Handler who will:

  • Be responsible for medical professional liability claims and complex general liability claims in accordance with the System’s claims program policies and procedures and within an assigned Region or scope of responsibility
  • Analyze insurance policy documents to address coverage
  • Be responsible for writing insurance policy coverage letters
  • Be responsible for investigating, evaluating and managing professional and other liability claims against the organization
  • Maintain up-to-date and accurate claim files, including summaries, action plans, and claims status in the claims data management software
  • Communicate directly with patients, claimants, witnesses and families
  • Coordinate with facility leadership, risk managers, defense counsel, and others
  • Monitor and advise on disclosure and early resolution opportunities
  • Ensure compliance with relevant claims reporting procedures and required regulations
  • Provide feedback and recommendations, evaluations, litigation trends, department policies and procedures, system-wide claims and litigation processes, and appropriate System risk management issues
  • Have direct responsibility to foster teamwork, operational excellence, and effective communication within the claims team, including other Claims Managers, Claims Reps and Claims Specialists

We welcome 100% remote work for residents of Alaska, Washington, Oregon, Montana, California, Nevada, New Mexico & Lubbock, TX.

Required qualifications for this position include:

  • Bachelor’s Degree in Business Administration, Finance, or another related discipline -OR- a combination of equivalent education and experience
  • 7+ years relevant general and professional liability claims processing or management experience
  • 5+ years direct supervisory or management experience

Preferred qualifications for this position include:

  • Medical Professional Liability Claims experience
  • Complex General Liability Claims experience
  • Investigation, evaluation and direct negotiation experience of medical negligence claims
  • Experience working with defense attorneys specializing in defense of medical negligence claims
  • Experience analyzing insurance policy documents and addressing coverage
  • Experience writing insurance policy coverage letters
  • STARS / Riskonnect or similar claims management software experience
  • Certified Professional Healthcare Risk Management (CPHRM)

Salary Range by Location:

WA: (Puget Sound, Vancouver), OR: (Portland), AK: (Anchorage):

  • Min: $50.17
  • Max: $82.36

OR: (Salem, Hood River, Medford, Seaside):

  • Min: $46.77
  • Max: $76.78

E-WA: (Richland, Spokane, Walla Walla):

  • Min: $44.65
  • Max: $73.29

NorCal (Napa, Sonoma):

  • Min: $58.68
  • Max: $96.32

SoCal, NorCal (Humboldt), AK: (Kodiak, Seward, Valdez), NV:

  • Min: $52.30
  • Max: $85.85

MT:

  • Min: $40.39
  • Max: $66.31

Lubbock, TX, NM:

  • Min: $38.27
  • Max: $62.82

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Pay Range: $52.30 – $85.85

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

How to Apply:

Click here to Apply